Safety Mangers: Feel free to customize this information and use it during driver orientation.
1. Stop, turn off the ignition, and warn others
Even if the collision is a minor one, and even if you are not at fault, stop. Failing to stop can expose the driver and company to a hit-and-run charge. Turn off the ignition to reduce the risk of a fire in case a gasoline line was ruptured during impact.
Then, turn on your hazard lights or activate flashers, flares, or reflecting devices around your vehicle. Each year, drivers and passengers involved in a collision are killed or injured—not by the collision itself, but by being hit after the collision by other drivers passing the scene.
2. Obtain medical help as needed
You should administer first aid only to the extent that you are trained and qualified to do so. If an injury requires professional medical treatment, call 911 and request an ambulance. Don’t move an injured or unconscious person unless they are in danger from passing traffic, from fire, or from other hazards.
3. Call the police when necessary
Not every collision requires that the police be called. Your safety manager or supervisor will explain when calling the police is a requirement. If in doubt, call the police.
When the police arrive, answer all questions openly and honestly and to the best of your knowledge. Do not speculate about what might have happened. Speak only about what you know, and stick to the facts. It is usually advisable not to admit fault or apologize to anyone, including the police. An investigation of the incident may uncover facts that were unknown to you at the time. An on-the-spot acknowledgement that you were at fault could prejudice your situation, even if exculpatory information becomes available later.
If there is an injury, don’t leave the scene until the police have given you permission to do so.
4. Exchange driver information
Though requirements may differ from locale to locale, all drivers involved in a collision should exchange the following information: names, addresses, dates of birth, registration numbers of the vehicles, proof of ownership, names and addresses of the automobile insurance companies, and proof of insurance.
If this information is not available at the scene of the collision, the driver without the information is usually obligated to provide it within a certain time period. Failure to do so could be a legal violation and could prejudice your case during a subsequent investigation.
5. Notify your company and your insurance company
You should do so even if the collision is not serious. What may not seem serious at the time could become serious at a later date. Also, notify your insurance company even if you believe the collision was not your fault. Assessing fault is the responsibility of the police and, when necessary, the court system.
Don’t wait until you have all the facts before your report the collision. Give the insurance company all the information you have, and fill in the gaps later.