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DriverCheck's
Proprietary SMS Software
DriverCheck's
proprietary Safety Management Software (SMS) is the
product of our work with insurance and private companies
since 1986. This powerful state-of-the-art product provides
a variety of easy-to-use ad-hoc and summary reports
via real-time on-line access over the Web. Your reports
are there when you need them, at any time you need them
- and they are sorted and formatted as you need them.
DriverCheck's
SMS and related databases are housed on two powerful Sun
computers. To ensure the highest level of service and
data integrity, DriverCheck uses two Sun computers - a V880
and a 4000 - each with RAID, which provides redundancy in
the event of a problem with a disk. In addition, all records
are backed up to tape each evening, and that tape is stored
in an off-site bank vault.
DriverCheck
uses data-encryption software to ensure that your information
is secure. DriverCheck uses secure-socket technology
(see the VeriSign logo on our web pages) and PGP encryption
software to ensure that your data is secure on its way to
and from DriverCheck. Your data cannot be siphoned off or
pirated anywhere along the Internet. With DriverCheck, your
data is safe.
DriverCheck's
Phone Switch contains the newest release of Symposium ACD
software. In addition, DriverCheck uses 11 T-1 phone
lines from a total of three phone-service providers. In
the event that one provider is experiencing problems, calls
can be re-routed to other providers or to other T-1 lines.
DriverCheck
has backups for utilities, computers, and for its call center.
The computer room, and computer workstations are protected
from temporary power outages by UPS systems. In the unlikely
event of an extended power outage, DriverCheck has a motor
generator that can provide power for vital services. Sungard
provides DriverCheck with a complete hot-site backup call
center, including a Sun computer, should weather or other
circumstances require evacuation of our current office building.
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