Proper fleet management relies on driver accountability. Prior to GPS tracking solutions, fleets had limited visibility into how drivers operated their vehicles. Without this insight, there was no way to target safety initiatives or prove drivers completed deliveries. Accountability is a multifaceted issue and GPS tracking solutions can address this unique challenge.
- Improve ETAs and customer service. Fleet managers that don’t equip their vehicles with GPS tracking have to rely on antiquated methods of updating their information on drivers’ locations. Now, fleets can eliminate time-consuming phone calls and cross-referencing maps as GPS tracking devices provide the exact locations for multiple drivers. This allows fleets to keep customers informed of their delivery’s estimated time of arrival (ETA) with much greater accuracy.
- Prevent moonlighting and other side jobs. Fleet managers can ensure their drivers remain focused on their work and don’t make unauthorized stops or detours. With GPS tracking devices, it’s simple to compare drivers’ stops against their customer lists. It also highlights any vehicle use outside of permitted hours, which can indicate a potential side job.
- Prove deliveries during disputes. Customers calling to complain of a failed or incomplete delivery comes with the territory of fleet management. GPS tracking solutions keep records of all stops, which can prove if the driver completed the delivery. This helps reduce the frequency of disputes and claims, which improves the fleet’s bottom line.
- Confirm service hours. If labor costs are on the rise without a probable cause, the answer may be employees padding their hours. While they may not be doing it intentionally, ten minutes here and fifteen minutes there adds up to increased costs. Fleet managers can compare when an employee clocked out for the day versus the GPS tracker’s timestamp for their return to the yard. If employees take their trucks home, GPS trackers still show when they arrived at their house versus what they recorded on their timesheet.
Accountability is critical for keeping costs under control as well as promoting a culture of safety. If fleet managers don’t know what their drivers are doing on the roads, they can’t focus their efforts where they most need them to be. DriverCheck understands that fleets need accountability to reduce risk, limit avoidable expenses, and keep their drivers safe. Contact the experts at DriverCheck to learn how our GPS tracking solution can help your fleet.